Frequently Asked Questions

Take your time and carefully review the following frequently asked questions. If you have a question not answered here please contact us directly.

Can you help me estimate my space?2020-03-10T16:08:59+00:00
Do you have any storage tips?2020-03-10T16:08:46+00:00

We sure do 🙂 We have found the following resources very helpful:

  • https://www.hollywoodselfstorageaugusta.com/top-10-self-storage-tips-tricks/
Are my possessions insured?2020-02-24T21:27:48+00:00
  • While our facility is fully insured we cannot provide insurance for your items as we do not know what you have stored with us
  • We highly recommend carrying your own insurance on your stored items. Consider www.aamunro.com for more information on self storage insurance.
Are your storage units well lit?2020-02-24T20:39:47+00:00
  • Both the outside and inside of our storage units features generous lightning.
  • The lighting inside our units is on a timer to avoid wasting energy.
Do I have to sign a lease?2020-02-24T20:40:04+00:00
  • All units require a signed lease agreement, regardless of the rental period.
  • This ensures you have a detailed copy of all the terms and conditions of your storage unit.
  • This document also specifies a “locked-in” rental rate for long term commitments.
You offer heated units, how much control do I have?2020-02-24T20:31:37+00:00
  • All of our units have a heated option. You can set the temperature inside the unit.
  • If you do not wish to have the option to heat your unit you can reduce your monthly bill by $10.
How accessible are your storage spaces?2020-02-24T20:19:23+00:00
  • All of our storage options allow you to drive a vehicle right to the door of your unit.
  • You can access your storage space 24/7, 365 days a year.
  • We are only minutes from downtown Antigonish and the Trans Canada Highway.
What payment methods do you accept?2020-02-24T20:14:29+00:00
  • We require a credit card on file regardless of initial payment method.
  • We will accept e-transfers, cash or cheque for long term rental commitments in a minimum of 6 month increments.
What are your payment and billing terms?2020-02-24T20:10:39+00:00
  • All of our storage units operate on a month to month billing cycle, with no long term commitment.
  • We require a credit card on file. We bill the card on file on the first day of each month.
  • We require 15 days notice to cancel service for the upcoming month.
  • We will prorate your fee for the first month in weekly increments if you start your storage before the beginning of the month.
  • If you commit to a lease of a year or more we can lock in your storage rate.
How much cancellation notice do you need?2020-02-24T20:27:45+00:00
  • We require 15 days notice in the month before the service is cancelled. For example, we would require notice on or before June 15th, to cancel service/billing for the month of July. This ensures we have time find a new renter for that space. Goods must be fully removed by the last day of the month.
Are my stored goods safe?2020-02-24T20:28:48+00:00

We provide 24/7 alarm and video surveillance on all of our units.

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